Quality
Policy
We keep improving our Quality Standards
We regularly keep track of our processes and services, and compare them with the quality standards set across the globe. All of the company’s technological operations and methodologies are the by-product of decades of experience and development in the fields of software development and maintenance, and support to enterprise products and applications. Enterprise Systems Analysis Technology is committed to continuously improve the quality that it currently provides.
TO ACHIEVE THIS OBJECTIVE, THE ESAT POLICY IS DEFINED AS FOLLOWS:
Our mission is to provide world-class ERP and IT solutions that reduce work time, increase profit, and deliver transformational changes to our clients.
We promote constant improvement of our company’s systems in line with world-class quality standards.
Our commitment is to deliver quality products in line with quality standards, and maintain customer satisfaction and loyalty.
To relentlessly strive for the best and constantly improve our teams, services and products in order to earn our clients’ trust and respect as an organization.
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OUR QUALITY FRAMEWORK ASSURES OPTIMAL BENEFITS FOR OUR CLIENTS:
Proven project/process management practices that are both effective and compliant.
Rich repository of reusable/best practices/lessons derived from our experience in delivering a large number of projects.
Successful testing methodology which is applicable to both internal/external Quality Control setups.
Quantitative Process Management fitted with an analytical program that displays metrics.
We follow and commit to global quality standards. By doing so, we have acquired a loyal clientele that depends on our expertise to continuously improve their in-house business practices. We provide our clients with value-added measures, such as training on quality parameters and objective consultancy.